Our Paper-to-Pixel journey has started. 

Firstly, you’ll notice improvements to our online registration process. If you’ve never used the online portal, now is the perfect time to get online. From September onwards all unit trust investors will have access to STANLIB online.

So long, Mr Postman. 

We are changing the way we send correspondence. From 1 November, we will no longer be distributing correspondence via email or post. We will instead be sending you a notification with a link to access your important documentation securely via STANLIB Online. 

24/7 access for your convenience

You do not have to wait for us to send you a link. If you need any of these documents immediately, you can access them via one of the following channels: 

1. STANLIB Online. Simply click on login in the top right hand corner of the screen on this page
2. Via our Chatbot STAN accessible in the bottom right hand corner of your screen, and;
3. Via our Interactive Voice Response (IVR) Service. Simply dial 0860 123 003 and follow the prompts. 

Update your details anytime, anywhere. 

As the new year begins, we move further away from paper and closer to becoming a paperless business. In January 2021 it will be possible to update important client details online, including debit order information. Bank account changes will still require your signature on paper.

More information coming soon.

Add to your investments with ease. 

From February 2021 it will be possible to add money to an existing fund online, quickly and easily. These transactions will be possible exclusively on STANLIB online.

Online withdrawals in 3 easy steps. 

We’re moving further away from paper, and closer to a safe, easy paperless way to STANLIB. From March 2021, you’ll be able to do a quick transfer from an existing fund into the bank account we have on record. Simply log on to your Unit Trust Dashboard, click on “Withdrawals” and follow the easy 3-step process.

In with the new – in just ten minutes! 

As one of the last steps in our Paper to Pixel journey, it will now be possible to onboard a new client in ten minutes – and that includes ID and bank verification checks! From April 2021, all unit trust clients who are South African citizens will be onboarded digitally.